...Police say a person called the front desk and said they were an employee at a fire sprinkler service. Officer Sharen Carter says the caller told the clerk there was a problem with the sprinklers and the clerk needed to reset them by pulling the fire alarm. She complied, which caused the alarm go off.
Police say the caller then told her to pull the lever on the fire alarm down, but she was unable to do so. Carter says the caller then instructed the clerk that she needed to break the windows to keep the sprinklers from activating. The clerk and a hotel guest then started breaking the windows with a fire extinguisher.
His instructions didn't end there. The caller then told the clerk she needed to remove a portion of a sprinkler head to keep it from going off. Carter says the clerk broke off the sprinkler head, but that caused the hotel to start flooding....According to the story, several other hotels reported similar prank calls, taken by people who had better sense than to listen to their instructions.