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08 December 2009 @ 07:09 am
Broadband Options  
Our Speakeasy DSL line has started flaking out on a daily basis after being fairly solid for years. The techs think that it's probably our DSL box failing (it's about ten years old) and are overnight-shipping a new one. If this doesn't fix the problem, they don't know what will -- our line is a bit longer than they can really guarantee, though it's been good enough to provide 1.5M/384 speeds (and still does on those occasions when it works at all, which makes me optimistic that the replacement will work).

That said, it's time to look at fallback plans. (And, ultimately, we may want to move to a service that will support higher speeds in any case, but I'd prefer to do so in my own time.) The two main alternative options seem to be Verizon FIOS and Cox cable internet; does anybody have any rants or raves for those services?

Thanks for any useful tips.

ADDENDUM Tuesday Evening: The new DSL box was waiting at home. I installed it; after an initial failure it worked when I pulled and re-planted the phone and ethernet lines. So far, so good, but given that the problem was an intermittent one it'll be a while before I know whether replacing the box is going to make a difference.
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古崇賢, aka Brother Claymore of Perpetual Peacedcseain on December 8th, 2009 05:17 pm (UTC)
FIOS is superior all-around to cable. Sadly, no FIOS where i live, only Comcast.
Seth Cohen: Deep Hurtingsethcohen on December 9th, 2009 03:09 am (UTC)
We had Comcast for years, but switched to FIOS to save some $ due to one of their changeover offers. Comcast's idea of customer service is pretty laughable, but we stayed due to inertia. I don't know much about Cox, but they must be better than Comcast by definition. No problems with FIOS so far, and we're not power users, so there isn't much I can tell you regarding its limitations.