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12 October 2009 @ 12:35 pm
Lost In The Cloud  
Why relying on somebody else for primary storage of your data (as opposed to off-site backup of your data) is an idea that ranks somewhere between "Hey! Let's change the formula for Coke!" and "Hey! Let's invade Russia during the winter!":

T-Mobile: we probably lost all your Sidekick data

Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a result of a server failure at Microsoft/Danger." They're still looking for a way to recover it, but they're not giving users a lot of hope -- meanwhile, servers are still on the fritz and customers are being advised not to let their devices power down because anything that's still on there will be lost the next time the device is turned on. Another communique is promised from T-Mobile on Monday to give everyone a status update on the recovery efforts, but at this point, it's not looking good at all.
 
 
 
Janicejannyblue on October 12th, 2009 04:57 pm (UTC)
Yikes!

You know how I back up the data in my phone?

I get a paper notebook. I then write the names and matching numbers I currently have stored in my phone in said notebook.

I have never been unable to recover my data.

Is it time-consuming and annoying to put everything back in manually? Damn right it is.

But it's far easier than losing everything and having to ask everyone I know for their number again.

Steve Brinich: Jillian Writingstevemb on October 12th, 2009 06:31 pm (UTC)
I've got a Windows Mobile phone, with everything stored on the phone and synchronized to two different computers. Most of them are in electronic and hard-copy documents (around here somewhere...).
Filk Daddy: Icon Meredaxe on October 12th, 2009 05:00 pm (UTC)
This is exactly why I still oppose cloud computing as a primary mode in general. It's great to have resources out there as backups -- but I want my main data and apps in my own box, where it's not subject to someone else's incompetence.

Meanwhile, T-Mobile and Microsoft are taking some serious black eyes here.
punkwalruspunkwalrus on October 12th, 2009 05:15 pm (UTC)
Can anyone tell me what data would have been lost? Like your address book, chat logs, game data, financial information, what? The articles haven't been very descriptive.

I don't own a Sidekick, and I am not sure what it does beyond texting and phone calling.
madfilkentist: hexmadfilkentist on October 12th, 2009 05:17 pm (UTC)
All of the sites which I've seen that offer offsite storage space make it clear in their terms of service that they aren't liable if they lose all your stuff. This includes the ones that are targeting business markets.
Janicejannyblue on October 12th, 2009 05:57 pm (UTC)
Looks like you got a spambot!

This is where the LJ banhammer is located:

http://www.livejournal.com/admin/console/

Command is "ban_set oppooo" (Without quotes)
Steve Brinich: Zombies Aheadstevemb on October 12th, 2009 06:27 pm (UTC)
Thanks. Actually, the banhammer options came up when I clicked on the red-X icon (maybe that's a paying-user perk, though).

(Now I have a mental image of a rack of hammers labeled "LJ Account Banhammer", "Erfworld Forum Banhammer", etc....)